ServiceNow
ProductivityCredentials formOAuth 2.0
Query, create and update ServiceNow records such as incidents, requests, changes and users, count records, and search knowledge articles.
10 actions
| Action | Effect | Data handled | Scope |
|---|---|---|---|
| servicenow_list_recordsLists records of a table that match an encoded query, e.g | read | Personal data | useraccount |
| servicenow_get_recordReads one record of a table by its sys_id | read | Personal data | useraccount |
| servicenow_create_recordCreates a record in a table with the given field values | write | Personal data | useraccount |
| servicenow_update_recordChanges field values of a record, such as its state, assignee or priority | write | Personal data | useraccount |
| servicenow_delete_recordDeletes a record from a table | destructive | General | useraccount |
| servicenow_create_incidentOpens an incident with a short description, details, urgency and impact, optionally for a caller and assignment group | write | Personal data | useraccount |
| servicenow_add_commentAdds a customer-visible comment or an internal work note to a task record such as an incident, request item or change | write | Personal data | useraccount |
| servicenow_count_recordsCounts the records of a table matching an encoded query, optionally grouped by a field | read | General | useraccount |
| servicenow_search_knowledgeSearches published knowledge base articles | read | Personal data | useraccount |
| servicenow_list_attachmentsLists the files attached to a record, with their names, sizes and download links | read | Personal data | useraccount |