Pylon

CommunicationAPI key

Pylon is a B2B customer support platform. Manage issues, issue messages and notes, accounts, and contacts.

13 actions

Action	Effect	Data handled
pylon_get_meFetch the Pylon organization associated with the API token	read	General
pylon_list_issuesList Pylon issues within a required time range of up to 30 days	read	General
pylon_get_issueFetch one Pylon issue by ID or issue number	read	General
pylon_create_issueCreate a Pylon issue with a title, HTML body, and requester or account context	write	Personal data
pylon_update_issueUpdate mutable fields on one Pylon issue by ID or issue number	write	Personal data
pylon_list_issue_messagesList messages, replies, and internal notes on one Pylon issue	read	Personal data
pylon_create_issue_noteCreate an internal note on a Pylon issue	write	Personal data
pylon_get_accountFetch one Pylon account by account ID or external ID	read	Personal data
pylon_search_accountsSearch Pylon accounts with a filter and optional fuzzy text search	write	General
pylon_create_accountCreate a Pylon account	write	Personal data
pylon_get_contactFetch one Pylon contact by contact ID with optional paginated account context	read	Personal data
pylon_search_contactsSearch Pylon contacts with a filter and optional fuzzy text search	write	Personal data
pylon_create_contactCreate a Pylon contact	write	Personal data

Sign-in

Also included

dexby.createSession({
  userId: customer.id,
  connectors: ['pylon']
})