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Intercom

CommunicationOAuth 2.0OAuth 2.0OAuth 2.0

Answer customer conversations, manage contacts and search help articles in Intercom.

Enable IntercomRead the guide

16 actions

ActionEffectData handledScope
intercom_search_contactsFinds contacts (users and leads) with an Intercom search query on fields such as email, name, external_id or custom attributesreadPersonal data
intercom_get_contactReads one contact with their attributes, tags and companiesreadPersonal data
intercom_create_contactCreates a user or a leadwritePersonal data
intercom_update_contactChanges a contact's email, name, phone, external id, role or custom attributeswritePersonal data
intercom_add_contact_noteAdds an internal note to a contact, visible to teammates onlywritePersonal data
intercom_tag_contactAdds an existing tag to a contactwritePersonal data
intercom_list_tagsLists the workspace's tags with their idsreadGeneral
intercom_list_conversationsLists conversations, most recently updated firstreadPersonal data
intercom_search_conversationsFinds conversations with an Intercom search query on fields such as state, open, admin_assignee_id, contact_ids or source.bodyreadPersonal data
intercom_get_conversationReads a conversation with its parts (messages, notes and actions) as plain text, up to the 500 most recent partsreadPersonal data
intercom_reply_to_conversationReplies to a conversation as an admin: a comment the customer sees, or a note only teammates seewritePersonal data
intercom_close_conversationCloses a conversation, optionally with a closing message to the customerwritePersonal data
intercom_assign_conversationAssigns a conversation to an admin or a team; 0 unassigns itwritePersonal data
intercom_list_adminsLists the workspace's teammates (admins) with their ids and emailsreadPersonal data
intercom_list_companiesLists companies, or finds one by name or your company idreadPersonal data
intercom_search_articlesSearches Help Center articles by phrase, to answer a customer with existing documentationreadGeneral