Gleap

CommunicationCredentials form

Search, create, update and reply to Gleap tickets and conversations, and look up the contacts behind them.

10 actions

Action	Effect	Data handled
gleap_list_ticketsLists the project's tickets, most recent activity first, filtered by type, status or priority	read	Personal data
gleap_search_ticketsFull-text search over tickets and their comments, returning up to 30 hits by relevance	read	Personal data
gleap_get_ticketReturns a ticket with its form data, contact, status, assignee and metadata	read	Personal data
gleap_create_ticketCreates a ticket such as a bug report, feature request or inquiry, optionally linked to a contact session	write	Personal data
gleap_update_ticketUpdates a ticket's status, priority, title, tags or assignee	write	Personal data
gleap_list_messagesReads a ticket's conversation messages, oldest first, a page at a time	read	Personal data
gleap_create_messageReplies to a ticket's conversation in Markdown, or adds an internal note visible only to the team	write	Personal data
gleap_list_sessionsLists the project's contacts (sessions), up to 100 per page	read	Personal data
gleap_search_sessionsSearches contacts by name, email, user id, company or phone, returning up to 50 matches	read	Personal data
gleap_get_sessionReturns a contact (session) with its profile, company and custom data	read	Personal data

Sign-in

Also included

dexby.createSession({
  userId: customer.id,
  connectors: ['gleap']
})