GatherUp

MarketingCredentials form

Read and reply to customer feedback and online reviews, manage customers and send feedback requests for GatherUp business locations.

11 actions

Action	Effect	Data handled
gatherup_list_businessesLists the account's business locations with their IDs, which the other tools take	read	General
gatherup_get_businessReturns one business location's details	read	General
gatherup_list_customersLists customers, 500 per page, filtered by business, email, custom ID or job ID, with their feedback status and rating	read	Personal data
gatherup_get_customerReturns one customer's details and feedback status	read	Personal data
gatherup_create_customerAdds a customer to a business and, with sendFeedbackRequest, asks them for feedback right away or after a delay	write	Personal data
gatherup_send_feedback_requestSends an existing customer a feedback request by their preferred channel	write	Personal data
gatherup_list_feedbackLists first-party feedback received, filtered by business, customer, date and recommendation score	read	Personal data
gatherup_reply_to_customerReplies to a customer's feedback, privately or publicly, as the business owner unless told otherwise	write	Personal data
gatherup_list_online_reviewsLists reviews received on third-party sites such as Google and Facebook, filtered by business, date and site	read	Personal data
gatherup_reply_to_online_reviewPosts a public reply to an online review on the site it came from	write	Personal data
gatherup_get_survey_resultsReturns a business's average answers to its survey questions over a date range	read	General

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Also included

dexby.createSession({
  userId: customer.id,
  connectors: ['gatherup']
})