Dixa

CommunicationAPI key

Dixa is a customer service platform. Read agents, presence, end users, conversations and messages.

7 actions

Action	Effect	Data handled
dixa_list_agentsList Dixa agents and admins with optional email or phone filtering	read	Personal data
dixa_get_agentGet one Dixa agent or admin by ID	read	Personal data
dixa_list_presenceList presence status for Dixa agents and admins	read	Personal data
dixa_list_end_usersList Dixa end users with optional email, phone, or external ID filtering	read	Personal data
dixa_get_end_userGet one Dixa end user by ID	read	Personal data
dixa_get_conversationGet one Dixa conversation by ID	read	Personal data
dixa_list_conversation_messagesList all messages for a Dixa conversation from oldest to newest	read	Personal data

Sign-in

Also included

dexby.createSession({
  userId: customer.id,
  connectors: ['dixa']
})