Dialpad

CommunicationOAuth 2.0API key

Read Dialpad calls and AI transcripts, place, transfer and label calls, send SMS and manage users and contacts.

13 actions

Action	Effect	Data handled	Scope
dialpad_list_callsLists concluded calls, most recent first	read	Personal data	calls:list
dialpad_get_callReturns a concluded call with direction, duration, recording URLs, CSAT, routing and transcription text	read	Personal data
dialpad_get_call_transcriptReturns the Dialpad AI transcript of a call, including moments	read	Personal data
dialpad_initiate_callStarts an outbound call by ringing a user's Dialpad devices, then dialing the number when the user answers	write	Personal data
dialpad_hangup_callHangs up an ongoing call	write	General
dialpad_transfer_callTransfers an ongoing call to a phone number or to a target such as a user, department or call center	write	Personal data
dialpad_set_call_labelsSets the labels of a call, replacing its current ones	write	General
dialpad_send_smsSends an SMS on behalf of a user to up to 10 phone numbers or to a Dialpad channel	write	Personal data
dialpad_list_usersLists company users, optionally filtered by email, phone number, name prefix or state	read	Personal data
dialpad_get_userReturns a user's identity, numbers, status, license and office	read	Personal data
dialpad_list_contactsLists company shared contacts, or a user's local contacts, optionally filtered by name	read	Personal data
dialpad_create_contactCreates a shared contact, or a local contact of the user given as owner	write	Personal data
dialpad_get_companyReturns the company's name, domain, admin email, country, office count, plan state and AI settings	read	Personal data

Sign-in

Also included

dexby.createSession({
  userId: customer.id,
  connectors: ['dialpad']
})