Crisp

CommunicationCredentials form

Read and answer live chat conversations and manage contacts in Crisp.

9 actions

Action	Effect	Data handled
crisp_list_conversationsLists conversations of a website, most recent first, optionally searched or filtered to unresolved, resolved, unread or unassigned ones	read	Personal data
crisp_get_conversationReads one conversation: state, assignee, visitor details and last message	read	Personal data
crisp_list_messagesLists the messages of a conversation, newest last; page back with timestampBefore	read	Personal data
crisp_send_messageSends a text reply to the visitor as an operator, or a private note visible only to operators	write	Personal data
crisp_set_conversation_stateMarks a conversation resolved, unresolved or pending	write	General
crisp_assign_conversationAssigns a conversation to an operator	write	General
crisp_list_peopleLists contact profiles of a website, optionally matching a text search	read	Personal data
crisp_get_personReads one contact profile by people id or email	read	Personal data
crisp_create_personCreates a contact profile with an email and name	write	Personal data

Sign-in

Also included

dexby.createSession({
  userId: customer.id,
  connectors: ['crisp']
})