Brightcall (Convolo.ai)
CommunicationAPI key
Run Brightcall (formerly Convolo.ai) dialer campaigns: manage projects and their contacts, list agents, start AI auto-dialing and report on calls.
12 actions
| Action | Effect | Data handled | Scope |
|---|---|---|---|
| convolo_ai_list_agentsLists dialer agents (human seats and AI agents) with paging and sorting | read | Personal data | |
| convolo_ai_get_agentReturns one agent by id | read | Personal data | |
| convolo_ai_list_projectsLists dialer projects (campaigns) with their state and counters | read | General | |
| convolo_ai_get_projectReturns one project with its settings, columns, agents and teams | read | General | |
| convolo_ai_get_project_columnsReturns a project's contact columns with their ids and names | read | General | |
| convolo_ai_list_project_contactsLists the contacts of a project page by page, optionally by dialing state or search text | read | Personal data | |
| convolo_ai_get_project_contactReturns one contact's column values, dialing state and next call time | read | Personal data | |
| convolo_ai_add_project_contactAdds one contact to a project, keyed by column name as get_project_columns returns it; the main phone column is required | write | Personal data | |
| convolo_ai_update_project_contactChanges column values of one contact, by column id; other columns keep their values | write | Personal data | |
| convolo_ai_set_project_autoplayStarts or stops automatic AI dialing of a project | write | General | |
| convolo_ai_reset_project_callsClears the dialing state of every contact in a project so the whole list is called again | write | General | |
| convolo_ai_list_callsLists dialer calls in a date range with recordings, outcomes and AI summaries, filtered by project, agent, direction, state or outcome | read | Personal data |